Shipping
Clerk & Customer Service Representative
Duties and Responsibilities:
-Order Processing: most new employees start
by pulling seed packets to fill customer orders.
-Product Restocking: filling seed
packets is a constant, year-round activity and a frequent one for all new
employees
-Customer Service: assisting customers
quickly and professionally with orders and questions through email, our website
and over the phone.
-Shipping and Receiving: packing orders in boxes
and envelopes, verifying the contents of orders are correct, processing with
USPS, FedEx and UPS. Verifying contents of incoming shipments of seed and
supplies, entering information into database as applicable.
-Workspace Maintenance: keeping the workplace
clean and organized, finding ways to improve the space for increased efficiency
and safety.
-Animal Husbandry: most mornings begin
by caring for the farm’s chickens, turkeys, rabbits and pigs.
-Farm Work: especially during the
peak growing season, some employees will spend a large part of their day
working in the field weeding, planting, harvesting, processing seed and other
related activities. During the busy seed-selling season, especially in winter
and a large part of spring, work in the field for most employees is limited.
Skills You Must Have:
-A great attitude is a must. We’re a team of
about 10 people who share a small space.
-A willingness and ability to hustle, both in the
seed barn, pulling orders and filling seed packets, and out in the field,
pulling weeds and planting seeds.
-An ability to maintain focus on work while
working closely with others and while working alone.
-Excellent verbal and written customer service skills.
-Attention to detail. Filling packets with
the correct amount of seed is of extreme importance, as is sending out complete
and correct orders each and every time.
-Basic typing and computer skills are required.
Knowledge of Adobe Photoshop and Illustrator highly desired. Basic knowledge of
HTML is also a plus.
-Experience gardening and/or farming with related knowledge and
a strong desire to learn more and teach your teammates what you know.
-Must be able to lift 50 pounds
Location: Just outside of Covelo, California
(95428), population 1200. The next town is just over an hour away.
Hours: Monday – Friday, 8 am to 4:30 pm. During the busy
season (Jan-June), flexibility with schedule is required. Some
overtime, including occasional weekend days, is possible.
Pay Rate: Most employees start at $10 to $12 an
hour, depending on experience and performance during a two-week
(80 hour) evaluation period. During the evaluation period, an employee
is paid at a rate of $9.00 an hour.
Benefits: One week of paid vacation per
year, great discounts on all seeds, tools and supplies sold through our
website.
Other: Employees will be subject to a background check.
To Apply: Please email your resume and cover letter to ‘admin@sustainableseedco.com’ with ‘Shipping Clerk’ in the subject line of your email. All communications related to this open position should be done by email only. Please, no calls.
